Web design Sydney & Melbourne

Tokyo Headspa stands as Australia's first authentic Japanese headspa experience, with 6 locations across Brisbane, Melbourne and Sydney. Despite cultivating a devoted customer base through exceptional headspa treatments, their digital presence wasn't reflecting the same luxurious journey they delivered in their physical spaces.

Through intensive collaboration, we rebuilt their entire digital ecosystem from the ground up. We architected a modular headless CMS paired with a cutting-edge frontend, giving Tokyo Headspa the flexibility to evolve while maintaining performance. Our comprehensive design system ensured every interaction felt intentionally crafted, from the first scroll to the final booking confirmation.

User psychology & UX principles drove every decision. We crafted treatment and package detail pages that didn't just inform, they transported visitors into the Tokyo Headspa experience before they even stepped through the door.

The results spoke immediately, an ~80% surge in mobile users within the first 5 days of launch. But beyond the metrics, we created something more valuable, a digital experience that finally matched the exceptional standard Tokyo Headspa set in their physical spaces.